To plan and manage the information technology needs and systems, including implementing database and network designs, installing and upgrading software, ensuring systems security and troubleshooting computer issues.

Duties and responsibilities

• Managing and maintaining the organization application and use of technology
• Manage window sever 2003 & 2012 (ADDS, DNS & DHCP)
• Assist & maintain corporate LAN/WAN infra
• Manage system configuration and maintenance, system and program security, planning and directing upgrades and testing operations to ensure optimum system functionality.
• Responsible for configuration and administration of
• Configuration and management of Azure cloud for backup purpose.
• Installation & troubleshooting of critical applications
• Troubleshoot and resolve incidents related to hardware, software, network and printers.
• Design, implement and maintain policies, procedures for network administration, usage and disaster recovery.
• Monitoring of the internet and email usage of company employees.
• Providing recommendation for improving the organization’s IT systems, hardware and software upgrades.
• Operating Systems (OS) installation/re-installation upgrades and patches for desktop and server.
• Configuration of Print devices (network and local) on desktops
• Desktop Configuration-Network, mail, client, internet etc.
• Supervise regular back up and restoration of all critical assets.
• Responsible for all IT compliance related activity and software licensing.
• Interact and negotiate with vendors, outsourcers and contractors to secure network products and services.

Education & Experience

• Bachelor’s degree in any discipline
• Advanced degree preferred
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 5+ years’) or equivalent combination of education, training, & experience.
• Experience working in the IT Industry
• Additional qualifications in Computer is advantageous
• Experience of working in a Pharmaceutical setup is mandatory

Knowledge, Skills and Abilities

• Excellent interpersonal skills including problem solving
• Strong negotiation skills
• Excellent oral and written communication skills with strong presentation skills
• Great judgment and decision-making skills
• Ability and desire to work in a team-oriented environment.
• Excellent written and verbal communication skills
• Highly proficient with Microsoft Word, PowerPoint and Excel.
• Demonstrates ability to evaluate information and data with a defined, studied process and report results in a thoughtful, organized manner
• Possesses a collaborative, results-driven style.
• Ability to work under pressure and provide quality outputs within tight timelines

Other requirements

As may be required from time to time – the incumbent may be required to working slots catering to different time zones

Reports To : Information System Officer